Support plans for any stage of your business

Whether your business is just getting started or growing revenue at scale — we have a support plan that fits your needs.

Pricing Plans

Support Plans

Pricing Plans

Support Plans

Starter

Starter

Designed for early-stage startups

Designed for early-stage startups

Email Support

Standard Response Times

2 Onboarding sessions

Premium

Premium

Ideal for growth-stage businesses

Ideal for growth-stage businesses

Email + Slack Support

Migration & Onboarding Support

Standard SLA

Enterprise

Enterprise

Advanced services and options

Advanced services and options

Dedicated Escalation Line

Technical Account Manager

Enterprise SLA

Services

Support Channels

Email

Email + Slack

Email + Slack + Phone

Support Hours

Mon-Fri — 9AM-5PM

Mon-Fri — 9AM-5PM

24/7

Priority Response Time

24 hours*

8 hours*

Custom

Standard Response Time

2 business days

16 hours*

Custom

Dedicated Support Channel

Dedicated Escalation Line**

Migration Support

Onboarding Support

2 Onboarding Sessions

1 month Dedicated Onboarding

Custom

Service Level Agreement

Standard SLA

Enterprise SLA

Technical Account Manager

At additional cost

Training Hours

At additional cost***

Billing Run Assistance

At additional cost

Quarterly Business Review

With purchase of TAM

*within business hours

**Direct support line reserved for critical issues that cannot be resolved by first-line response.

***Training for sellers not included

Why Solvimon

Helping businesses reach the next level

The Solvimon platform is extremely flexible allowing us to bill the most tailored enterprise deals automatically.

Ciaran O'Kane

Head of Finance

Solvimon is not only building the most flexible billing platform in the space but also a truly global platform.

Juan Pablo Ortega

CEO

I was skeptical if there was any solution out there that could relieve the team from an eternity of manual billing. Solvimon impressed me with their flexibility and user-friendliness.

János Mátyásfalvi

CFO

Working with Solvimon is a different experience than working with other vendors. Not only because of the product they offer, but also because of their very senior team that knows what they are talking about.

Steven Burgemeister

Product Lead, Billing

From startup to IPO and beyond

Designed for fast-growing businesses

Scale revenue operations across multiple countries, entities, and currencies, without having to build complex billing infrastructure.

From startup to IPO and beyond

Designed for fast-growing businesses

Scale revenue operations across multiple countries, entities, and currencies, without having to build complex billing infrastructure.

From startup to IPO and beyond

Designed for fast-growing businesses

Scale revenue operations across multiple countries, entities, and currencies, without having to build complex billing infrastructure.